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Terms & Conditions

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Important Notice: Please note that payments are received and processed before medications are dispatched for delivery.

Last Updated:  25/08/2025

Welcome to 360 Degree Royal Care Pharmacy (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website https://360degreepharmacy.ng/ (the “Site”) and any purchase or service you engage with through our platform. By accessing, browsing, or making a purchase on our Site, you agree to these Terms and Conditions. If you do not agree, please discontinue using our Site immediately.

1. Eligibility

  • You must be at least 18 years old or have the supervision of a parent/guardian to use this website.
  • By purchasing prescription medicines, you confirm that you have a valid prescription issued by a licensed healthcare professional.

2. Medical Disclaimer

  • Information provided on this Site (including product descriptions, articles, or blog posts) is for general informational purposes only and should not replace professional medical advice.
  • Always consult your doctor or qualified health professional before taking any medication or supplement purchased through our platform.
  • We do not accept liability for misuse or self-medication without proper consultation.

3. Products and Availability

  • All products listed on our Site are subject to availability. We reserve the right to limit quantities, discontinue products, or substitute items of equal value if necessary.
  • Product images are for illustration only; actual packaging may vary.
  • Certain medicines may require verification of a valid prescription before dispatch.

4. Pricing and Payment

  • Prices displayed on our Site are in Nigerian Naira (₦) and are inclusive of VAT unless otherwise stated.
  • We reserve the right to change prices without prior notice.
  • Payment must be made in full before orders are processed. We accept payment via the methods provided at checkout (e.g., debit/credit cards, transfers, or other secure gateways).

5. Orders and Delivery

  • Orders are processed once payment is confirmed.
  • Delivery timelines depend on your location, courier availability, and product type. Estimated delivery dates are provided but not guaranteed.
  • Risk of loss or damage to goods passes to you upon delivery.
  • We reserve the right to cancel or refuse any order at our discretion (e.g., invalid prescription, suspected fraud, or product unavailability).

6. Returns and Refunds

  • Due to health and safety regulations, medicines and pharmaceutical products cannot be returned or refunded once delivered unless:
  • You received the wrong product.
  • The item was damaged or defective upon arrival.
  • Refund requests must be submitted within 48 hours of delivery with proof (photo or video evidence).
  • Eligible refunds will be processed to your original payment method within 7–14 working days.

7. User Responsibilities

When using our website, you agree not to:

  • Provide false information during registration or checkout.
  • Misuse or reselling prescription medication obtained through our Site.
  • Upload, transmit, or distribute harmful code, spam, or fraudulent activity.
  • Infringe on the intellectual property rights of our business or third parties.

8. Intellectual Property

  • All content on this Site (logo, text, graphics, images, product listings, software, and design) is the property of 360 Degree Royal Care Pharmacy and protected by copyright and trademark laws.
  • You may not copy, reproduce, distribute, or exploit any material without our prior written consent.

9. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site, products, or services.
  • Our total liability for any claim shall not exceed the amount paid for the product or service in question.

10. Privacy and Data Protection

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
  • By using our Site, you consent to the collection and use of your information as outlined in our Privacy Policy.

11. Third-Party Links

  • Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such sites. Accessing them is at your own risk.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the exclusive jurisdiction of Nigerian courts.

13. Changes to Terms

We may update or amend these Terms and Conditions at any time without prior notice. Changes will be effective once posted on this page. It is your responsibility to review them periodically.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

360 Degree Royal Care Pharmacy
Website: https://360degreepharmacy.ng/
Email: hello@360degreepharmacy.ng
Phone: 234 80 3498 0104